eng55marine
02-20-2007, 05:27 PM
Just to start, hello to everyone. My names Art and I'm a Firefighter in Phila.Pa. and a former Marine. Semper Fi to any other jarheads out there. I have an 2001 F-350 4x4 ext-cab, 7.3L and have always wanted to make some improvements to the truck. I was reading Diesel Power mag and getting info off other forums, just to see what I might want. So I went with the Banks big hoss bundle.(very pricey) And what a nightmare! First I order the kit from Mike(a salesman for banks) and he tells me to get the#'s off the the computer on the truck. He'll send the kit out that day, Jan.31st and I'll get it in 5 days. I can't get any #'s till the next day, but that's OK he says, He'll send the rest three day mail and I'd have every thing by Tues. Feb.6th. I call him back twice Feb.1st with the numbers and leave a message for him to call me. No phone call, for 2 day's. So I call and get in touch with some one else and give him the #'s. and he would ship it right out and I'll still get everything on Tues. I take off work on tues. and no kit, I take off Wed. and no kit. Late Wed. Feb. 7th I get an e-mail the kit was shipped that day by UPS and would have it on the 13th. Now I'm pissed, and call Mike back. and leave a message. No call back from Mike. I call again and no reply. So I call Tech support and get no help from them. For 4 day's back and forth and still haven't heard from Mike. The 13th comes and I can't take off from work. UPS delivers the kit and puts it on the side of the house(but it's F%$# snowing). I come Home, it's dark and snowing and I don't see the kit. I call Banks and leave a message again. I go to work the next day, come home and no kit. I take out the trash and there it is on the side of the house. I put it in the living room, boxes all F^%$ up, But insides OK. Now my wife's involved and still no call from Mike. Finally she gets in touch with Colin Banks(she's persistent) and he gave us a nice discount for all or troubles. And Mike:upyours: did finally call 15 days after ordering the kit.
So I think everythings Ok now and I'll get the kit Installed , no problem. Yea, right. Sorry, I'll finish the rest tomrrow. I have night work and have to go.
So I think everythings Ok now and I'll get the kit Installed , no problem. Yea, right. Sorry, I'll finish the rest tomrrow. I have night work and have to go.